Shipping policy
Once your purchase is completed, you’ll get a confirmation email, and our team will immediately begin processing your order to ensure it reaches you as quickly as possible.
If your package hasn’t arrived after the estimated number of business days listed for your country, please reach out to us with your order number — we’ll check the status and do our best to resolve it promptly.
You’ll also receive an email with tracking details so you can follow your shipment at any time.
Eleven Icons is not responsible for delivery issues if the address provided during checkout is incorrect or incomplete.
Shipping Fee
United States: 12–16 business days. $5.80 USD
Canada and México: 12–18 business days. $8.99 USD
Argentina and Colombia: 14–24 business days. $12.99 USD
Chile: 12-24 business days. $27.89 USD
United Kingdom: 6-12 business days. $7.29 USD
Rest of Europe: 12-20 business days. $6.99 USD
Countries: Albania, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland
Morocco: 24-31 business days. $10.98 USD
South Africa: 12-18 business days. $15.50 USD
Japan: 14–20 business days. $6.99 USD
Australia and New Zealand: 12–18 business days. $6.99 USD
Saudi Arabia: 8-12 business days. $10.89 USD
Turkey and United Arab Emirates: 12–18 business days. $10.89 USD
Eleven Icons is committed to providing the best possible experience when it comes to international shipping. However, in rare cases and due to circumstances beyond our control, an order might need to be canceled. If this happens, we’ll notify you within 24 business hours and issue a full refund to the original payment method used for the purchase.