Terms of service

General Overview

Welcome to Eleven Icons. The terms “we,” “us,” and “our” refer to Eleven Icons. Eleven Icons operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a pleasant shopping experience.

The following Terms of Service and any policies referenced herein (the “Terms” or “Terms of Service”) describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

Section 1: Access and Account

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minors under your care to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing our online stores, browsing them, or purchasing any product or service we offer, you may be required to provide certain details such as your email address, billing address, payment method, and shipping address. You represent and warrant that all the information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to anyone else, nor may you license any associated rights.

Section 2: Our Products

We have made every effort to accurately display our products and services on our online stores. However, please note that product colors or appearances may differ from how they appear on your screen due to the device or settings used to access the store.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match exactly what is shown online.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities offered to any person, geographic area, or jurisdiction as necessary.

Section 3: Orders

When you place an order, you are making an offer to purchase. Our store reserves the right to accept or reject your order at its sole discretion. Your order is not accepted until we confirm it. Payment must be received and processed before we can accept your order.

Please review your order carefully before submission, as cancellations may not be possible once an order is accepted. If your order is not accepted, modified, or canceled, we will attempt to notify you via the email address, billing address, or phone number provided at checkout.

Your purchases are subject to return or exchange only according to our Refund Policy.

You represent and warrant that your purchases are solely for personal or household use, not for resale or commercial export.

Section 4: Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation email. Unless expressly stated otherwise, listed prices do not include tax, shipping, handling, customs, or import duties.

Prices on our online store may differ from those offered in physical stores, other online platforms, or third-party sellers. Occasionally, we may offer promotions governed by separate terms and conditions. In the event of a conflict between promotion terms and these Terms, the promotion terms will prevail.

For all purchases, you agree to provide current, complete, and accurate billing and account information. You agree to promptly update your information, including email address and credit card details, so we can complete transactions and contact you as needed.

You represent and warrant that (i) the credit card information provided is true, correct, and complete; (ii) you are authorized to use that credit card; (iii) your credit card company will honor charges incurred by you; and (iv) you will pay all charges, including taxes and shipping, as applicable.

Section 5: Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or other events outside our control.

Once the products are handed to the shipping carrier, ownership and risk transfer to you.

Section 6: Intellectual Property

Our Services—including, but not limited to, trademarks, logos, text, designs, graphics, product reviews, videos, and audio—are the property of our store, its affiliates, or licensors and are protected by U.S. and international copyright and intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Unless explicitly stated otherwise, no part of these Terms shall be construed as granting any license or right to any intellectual property of our store or any third party.

Unauthorized use of the Services may violate copyright or trademark laws. All rights not expressly granted are reserved.

The names, logos, products, services, and slogans of our store are trademarks of our store or its affiliates or licensors. Shopify-related marks are trademarks of Shopify. All other trademarks belong to their respective owners.

Section 7: Optional Tools

As part of the Services, you may be granted access to third-party tools over which we have no monitoring, control, or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features or services through the Services (including the release of new tools and resources). Such new features and services shall also be subject to these Terms of Service.

Section 8: Third-Party Links

The Services may include materials and links to websites provided or managed by third parties (including embedded functionalities). We are not responsible for examining or evaluating, and do not warrant, the accuracy of third-party content or websites you choose to access. If you leave the Services to access third-party materials or sites, you do so at your own risk.

We are not liable for any harm or damages related to your use or purchase of goods, services, resources, or content from third-party websites. Please review third-party policies and practices carefully and ensure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9: Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy and some personal data may be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read and understand these privacy policies.

Because the Services are hosted on Shopify, Shopify collects and processes personal information related to your access and use of the Services in order to provide and improve them for you. Your submitted information will be transmitted to Shopify and third parties, possibly in countries where you do not reside. Please consult our Privacy Policy for more details about how we, Shopify, and our partners use your personal information.

Section 10: User Comments

If you send, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium for any purpose, including commercial use.

You also represent and warrant that: (i) you own all necessary rights to your Comments; (ii) you have disclosed any compensation or incentives received in connection with your Comments; and (iii) your Comments will comply with these Terms.

We have no obligation to: (1) treat your Comments as confidential; (2) compensate you for your Comments; or (3) respond to your Comments.

We may, but are not obligated to, monitor, edit, or remove Comments that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or in violation of any party’s intellectual property or these Terms.

You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your Comments must not contain defamatory or illegal content, abuse, obscenity, viruses, or malware. You must not impersonate anyone or mislead us or third parties about the origin of your Comments. You are solely responsible for your Comments and their accuracy. We take no responsibility for Comments posted by you or any third party.

Section 11: Errors, Inaccuracies, and Omissions

Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time, without prior notice (including after you have submitted your order).

Section 12: Prohibited Uses

You may only access and use the Services for lawful purposes. You may not access or use the Services directly or indirectly for any unlawful or malicious purpose or in violation of any applicable law or regulation, including:

Violating our or others’ intellectual property rights;
Harassing, abusing, insulting, defaming, or intimidating others;
Submitting false or misleading information;
Uploading malware or harmful code;
Impersonating others or misleading about the origin of content;
Sending spam or phishing;
Engaging in scraping or data collection;
Interfering with security features of the Services or related websites.

We reserve the right to suspend, deactivate, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 13: Termination

We may terminate this agreement or suspend your access to the Services (or any part thereof) at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions which by their nature should survive.

Section 14: Disclaimer of Warranties

The information provided on or through the Services is made available for general information purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of their contents.

UNLESS EXPRESSLY STATED OTHERWISE BY OUR STORE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

IN SOME JURISDICTIONS, LIMITATIONS OR EXCLUSIONS ON IMPLIED WARRANTIES MAY NOT BE PERMITTED, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

Section 15: Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL OUR STORE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS — OR SHOPIFY AND ITS AFFILIATES — BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 16: Indemnification

You agree to indemnify, defend, and hold harmless our store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of:
(1) your breach of these Terms of Service or any incorporated documents,
(2) your violation of any law or the rights of a third party, or
(3) your use of the Services.

We will notify you of any such claim, provided that a delay in notification will not relieve you of your obligations unless you are materially harmed by it. We may, at your expense, assume the exclusive defense and control of any matter subject to indemnification and will not settle any claim without your prior written consent unless the settlement imposes no monetary obligation on you. You agree to cooperate as reasonably required.

Section 17: Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity or enforceability of the remaining provisions.

Section 18: Waiver; Entire Agreement

The failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any prior agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 19: Assignment

You may not assign, transfer, or delegate these Terms or your rights or obligations under them without our prior written consent. Any such attempt will be null and void. We may assign or transfer these Terms without restriction.

Section 20: Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which our store is located. You and our store consent to submit to the jurisdiction of those courts.

Section 21: Headings

The section headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

Section 22: Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates or changes on our website. You are responsible for checking our website periodically for changes. We will notify you of any material changes to the Terms as required by law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services after any such changes constitutes your acceptance of those changes.

Section 23: Contact Information

If you have any questions about the Terms of Service, please contact us at:
info@elevenicons.com
Eleven Icons
520 Northwest 60th Court, Miami FL 33126, United States
+1 (786) 278-4836